At ALiAZON Fashion, we prioritize fast, reliable delivery of your fashion purchases. This Shipping Policy outlines our delivery methods, timeframes, costs, and other important information for shipments from aliazon.com.
We believe that sustainable, stylish fashion should be accessible to everyone—without extra shipping costs!
Fast & Free Shipping – We proudly offer free standard shipping on all orders over $75! Swift Delivery – Your order is processed quickly to ensure it arrives at your doorstep as soon as possible. Transparent & Hassle-Free – No hidden fees, no surprises—just effortless shopping!
For more details on shipping timelines, express delivery options, and international orders, visit our Free Shipping Information page.
Order Processing
Processing Time
Regular Orders: 1-3 business days
Custom/Personalized Orders: 5-7 business days
Pre-Order Items: As specified on the product page
Sale/High-Volume Periods: Add 2-3 business days
Business days are Monday through Friday, excluding national holidays. Orders placed after 1:00 PM EST begin processing the next business day.
Order Confirmation
You’ll receive an automatic email confirmation after placing your order. This confirms receipt of your order but does not mean it has shipped.
Shipping Confirmation
After your order ships, you’ll receive an email with:
Tracking number
Estimated delivery date
Shipping carrier information
Direct link to track your package
Shipping Methods & Timeframes
Domestic Shipping (United States)
Shipping Method
Delivery Time
Cost
Economy Shipping
5-7 business days
$4.95
Standard Shipping
3-5 business days
$7.95 or FREE on orders over $99
Express Shipping
2 business days
$15.95
Priority Shipping
1 business day*
$29.95
*Orders must be placed before 12:00 PM EST with Priority shipping.
International Shipping
Region
Standard Shipping
Express Shipping
Canada
7-10 business days ($19.95)
3-5 business days ($29.95)
Europe
10-15 business days ($24.95)
5-7 business days ($39.95)
Australia/NZ
12-18 business days ($26.95)
7-10 business days ($42.95)
Asia
10-15 business days ($24.95)
6-8 business days ($39.95)
Rest of World
15-21 business days ($29.95)
10-14 business days ($49.95)
Shipping Carriers
We ship primarily through:
FedEx
UPS
USPS (for Economy shipping only)
DHL (International orders)
Our system automatically selects the most efficient carrier based on your location, shipping speed, and package size.
Free Shipping Eligibility
ALiAZON Fashion offers FREE Standard Shipping on:
Domestic (US) orders over $99
First orders for new customers (use code FIRSTSHIP)
ALiAZON VIP membership orders (join for $49.95/year)
Seasonal promotional events
Free shipping applies to Standard shipping only within the continental United States unless specifically noted during promotions.
Shipping Restrictions
Address Restrictions
We are unable to ship to:
P.O. Boxes (except Economy shipping)
APO/FPO addresses
Package forwarding services
Certain territories and remote locations
Sanctioned countries
Product Restrictions
Please note these important shipping limitations:
Limited edition items may have quantity limits (1-2 per customer)
Oversized items incur a $10 handling surcharge
Some designer items cannot be shipped to certain countries due to distribution agreements
Order Tracking
Every shipment includes tracking capabilities. Access your tracking:
Through the “Track Order” link in your shipping email
In your ALiAZON account under “My Orders”
On our website using your order number and email
By texting your order number to our tracking number (555-TRACK-ALZ)
Shipping Issues
Delivery Timeframes
Please note that all delivery timeframes are estimates, not guarantees. Delays may occur due to:
Severe weather or natural disasters
Carrier logistics disruptions
Customs processing (international orders)
Peak seasons (holidays, sales events)
Supply chain interruptions
ALiAZON Fashion is not liable for carrier delays beyond our control, and shipping fees are non-refundable once packages are in transit.
Address Changes
To modify your shipping address:
Before shipment: Update immediately through your account or contact support
After shipment: We cannot guarantee address changes, but will attempt to assist
Redirected packages incur a $15 address change fee charged by carriers
Any undeliverable packages returned to us due to incorrect addresses will require repayment of shipping fees for redelivery.
Lost or Missing Packages
For packages marked as “Delivered” but not received:
Verify with all household residents and check around delivery points
Review delivery confirmation details for location information
Wait 24 hours (carriers sometimes mark items delivered before final delivery)
File a claim with the carrier using your tracking number
Contact our support team within 3 days of delivery status if unresolved
For significant delays beyond estimated delivery:
Use your tracking number to check current status
Allow 2-4 additional business days during peak periods
File a support ticket if no movement for 5+ days
Damaged Merchandise
If merchandise arrives damaged:
Document with clear photos immediately upon opening
Report within 24 hours to support@aliazon.com
Include your order number and detailed damage description
Retain all packaging materials until claim is processed
International Shipping
Customs, Import Fees & Taxes
International customers should understand:
ALiAZON is NOT responsible for customs duties, VAT, or import taxes
These fees are NOT included in our listed prices or shipping costs
Refusing a package due to customs fees may result in forfeiture of refund
Items held in customs are not eligible for delivery guarantee timeframes
We declare all items at actual purchase value and cannot mark items as “gifts” to avoid customs fees.
Restricted Countries
Due to shipping complexities and regulatory requirements, we currently do not ship to:
Countries under international sanctions
Regions with high rates of shipping fraud
Locations with prohibitive import restrictions on apparel
See our complete list of serviced countries at checkout.
Order Processing Cut-Off Times
To ensure the fastest processing for your order:
Standard Orders: Place by 1:00 PM EST for same-day processing
Express Orders: Place by 12:00 PM EST for same-day processing
Priority Shipping: Place by 11:00 AM EST for same-day processing
Orders placed after cut-off times start processing the next business day.
Inventory & Split Shipments
ALiAZON manages inventory across multiple fulfillment centers. For efficiency:
Orders may ship from different locations in separate packages
Items showing “in stock” may be allocated from different warehouses
Each package ships when ready and has a separate tracking number
Split shipments do not incur additional shipping charges
Delivery Preferences
During checkout, you may specify:
Signature requirement (additional $3.95 fee)
Authority to leave package (liability release required)
Delivery instructions for carriers
Saturday delivery for Express/Priority shipments (where available, $8.95 additional fee)
Multiple Destinations
Our system currently supports one shipping destination per order. For multiple delivery addresses:
Place separate orders for each shipping destination
Gift orders can include gift messages and recipient emails
Bulk corporate orders should contact wholesale@aliazon.com
Seasonal Shipping Guidelines
During peak seasons (November 15-January 15):
Standard shipping times may extend by 2-3 additional business days
Order by December 10 for Christmas delivery with Standard shipping
Order by December 18 for Christmas delivery with Express shipping
Order by December 22 for Christmas delivery with Priority shipping
Specific holiday cutoff dates will be posted on our website seasonally.
Packaging Practices
ALiAZON Fashion packaging is designed for:
Product protection during transit
Brand presentation
Environmental responsibility (recycled materials where possible)
All orders include our signature ALiAZON packaging with tissue wrap unless shipped directly from partner brands.
Policy Updates
This Shipping Policy is subject to change without prior notice. Updates will be posted on this page with a revised date. Policy changes apply only to orders placed after the revision date.
