ALiAZON Return & Refund Policy

Last Updated: 12/04/2023

Thank you for shopping at ALiAZON! We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and refund policy.

What Can Be Returned?

  • Unworn, unwashed, and undamaged items with original tags attached.
  • We recommend trying on clothes over undergarments for hygiene reasons. Items not meeting these requirements may be denied return.
  • Double-check the product details! Sale items and swimwear are typically final sale and cannot be returned.

Return Timeline:

  • Initiate your return within 14 days of receiving your order. Contact our friendly customer service team at [ or].

Initiating Your Return:

  1. Email Customer Service: Provide your order number and a brief explanation for the return.
  2. Receive Return Authorization: Our team will provide a return authorization (RAN) and instructions.
  3. Pack Securely: Carefully pack your unwanted item(s) in the original packaging (or similar secure box/envelope). Include the packing slip with the RAN clearly written on it.
  4. Ship Your Return: Send the package to the address provided, using a trackable shipping service for your reference.

Return Shipping Costs:

  • You are responsible for return shipping costs unless the item is incorrect, damaged, or defective.


  • Once your return is received and inspected, you'll receive a confirmation email.
  • Approved refunds will be processed to your original payment method within 5 business days.
  • Banking institutions may take additional time to reflect the refund in your account.

Refund Exceptions:

  • Original shipping costs are non-refundable unless the return is due to our error.
  • Refunds for sale items or items with discount codes will reflect the discounted amount.


  • Currently, we don't offer direct exchanges. You can return your unwanted item(s) and place a new order for the desired size or style.

Contact Us:

Have questions? Don't hesitate to reach out to our customer service team at [ or].

Policy Changes:

ALiAZON reserves the right to modify this policy. We'll post any changes on this page.

By shopping with ALiAZON, you agree to the terms of this policy.

Make a Difference Together: ALiAZON Supports St. Jude Children's Hospital?

ALiAZON is proud to partner with St. Jude Children's Hospital in the fight against childhood cancer. Your generous donation will help provide lifesaving treatment and hope for families facing this difficult journey. Together, we can make a difference.

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