RETURN AND REFUND POLICY

ALiAZON Return & Refund Policy

Last Updated: 12/04/2023

Thank you for shopping at ALiAZON! We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return and refund policy.

What Can Be Returned?

  • Unworn, unwashed, and undamaged items with original tags attached.
  • We recommend trying on clothes over undergarments for hygiene reasons. Items not meeting these requirements may be denied return.
  • Double-check the product details! Sale items and swimwear are typically final sale and cannot be returned.

Return Timeline:

  • Initiate your return within 14 days of receiving your order. Contact our friendly customer service team at [aliazonfashion@aliazon.com or support@aliazon.com].

Initiating Your Return:

  1. Email Customer Service: Provide your order number and a brief explanation for the return.
  2. Receive Return Authorization: Our team will provide a return authorization (RAN) and instructions.
  3. Pack Securely: Carefully pack your unwanted item(s) in the original packaging (or similar secure box/envelope). Include the packing slip with the RAN clearly written on it.
  4. Ship Your Return: Send the package to the address provided, using a trackable shipping service for your reference.

Return Shipping Costs:

  • You are responsible for return shipping costs unless the item is incorrect, damaged, or defective.

Refunds:

  • Once your return is received and inspected, you'll receive a confirmation email.
  • Approved refunds will be processed to your original payment method within 5 business days.
  • Banking institutions may take additional time to reflect the refund in your account.

Refund Exceptions:

  • Original shipping costs are non-refundable unless the return is due to our error.
  • Refunds for sale items or items with discount codes will reflect the discounted amount.

Exchanges:

  • Currently, we don't offer direct exchanges. You can return your unwanted item(s) and place a new order for the desired size or style.

Contact Us:

Have questions? Don't hesitate to reach out to our customer service team at [aliazonfashion@aliazon.com or support@aliazon.com].

Policy Changes:

ALiAZON reserves the right to modify this policy. We'll post any changes on this page.

By shopping with ALiAZON, you agree to the terms of this policy.

The Journey That Led Us Here

WHO WE ARE
ALiAZON: Who We Are - Where Confidence Meets Style

ALiAZON wasn't born in a stuffy boardroom, but from a simple passion: we believe everyone deserves to feel incredible in their own skin. Founded by a group of fashion-obsessed friends (that's you and us!), we were tired of clothes that looked good but felt awful, or were comfy but looked like yesterday's news.

We believe fashion is more than just following trends; it's a powerful tool for expressing yourself and building confidence. That's why we curate collections that cater to a variety of styles, from the effortlessly chic to the boldly trendy. We want you to feel empowered to embrace your unique sense of self, no matter what that looks like.

At ALiAZON, we believe in fashion that transcends trends, reflecting individuality and empowerment with every garment. Our journey began with a vision to redefine online shopping, offering a curated collection of women's fashion that speaks to diverse tastes and personalities.

Driven by a passion for style and a commitment to quality, we strive to create an inclusive shopping experience where every woman can find pieces that inspire confidence and self-expression. From casual essentials to statement pieces, our handpicked selection ensures versatility without compromising on elegance or comfort.

Rooted in the ethos of innovation and customer satisfaction, ALiAZON stands as a beacon of creativity and authenticity in the ever-evolving world of fashion. With each piece carefully selected and crafted, we aim to empower women to embrace their unique style journeys and make a statement with every ensemble.

Join us on this exciting adventure as we continue to celebrate individuality, diversity, and the beauty of self-expression through fashion. At ALiAZON, it's not just about clothing; it's about crafting experiences and empowering women to embrace their style stories, one outfit at a time.

Welcome to ALiAZON, where fashion meets individuality! At ALiAZON, we believe that every woman is a canvas of uniqueness waiting to be adorned with style and elegance. Our online store is not just a destination for clothing; it's a celebration of diversity and self-expression.

Founded with a passion for empowering women through fashion, ALiAZON curates a collection that speaks to your distinct taste and personality. From timeless classics to bold statements, our range reflects the multifaceted beauty of the modern woman.

ABOUT OUR BRAND

Welcome to ALiAZON, where fashion meets individuality! At ALiAZON, we believe that every woman is a canvas of uniqueness waiting to be adorned with style and elegance. Our online store is not just a destination for clothing; it's a celebration of diversity and self-expression.

Founded with a passion for empowering women through fashion, ALiAZON curates a collection that speaks to your distinct taste and personality. From timeless classics to bold statements, our range reflects the multifaceted beauty of the modern woman.

What sets ALiAZON apart is our commitment to quality, affordability, and inclusivity. We strive to offer a diverse selection that caters to various body shapes, sizes, and styles. Our pieces are not just garments; they're an extension of your identity.

As you explore ALiAZON, immerse yourself in a world of fashion where every click brings you closer to self-discovery. We're not just an online store; we're your style companion on the journey of embracing your true self. Join us, and let's redefine fashion together!

Our mission is to provide our customers with the best possible shopping experience. We want our customers to feel confident and stylish when they wear our clothes. We also want to be a responsible company that gives back to the community.

VISSION
Our Vission is to offer high-quality, comfortable clothing that flatters all body types.To cultivate a space where women can feel supported, inspired, and celebrated.To make fashion accessible and inclusive, for every woman, every style, every story

Our purpose is to make fashion accessible to everyone. We believe that everyone deserves to look and feel their best, regardless of their budget. We also want to promote sustainability and ethical fashion.

Our core values are:

  • Affordability: We offer our clothes at affordable prices so that everyone can afford to look stylish.
  • Style: We offer a wide variety of stylish clothing options for women and men.
  • Quality: We only sell high-quality clothing that will last.
  • Customer service: We offer excellent customer service to make sure that our customers are happy with their purchase.
  • Sustainability: We are committed to sustainable fashion practices.
  • Ethics: We only source our clothes from ethical manufacturers.

In conclusion, ALiAZON is not just a women's clothing online store; it's an enchanting narrative waiting to unfold. Crafted with passion, driven by diversity, and guided by the spirit of empowerment, our 'About Us' is an open invitation to embark on a style journey where you are the protagonist. Welcome to ALiAZON, where your style story begins, and the possibilities are as endless as your individuality.

FROM OUR FASHION FAMILY TO YOURS,THANK YOU FOR CHOOSING ALiAZON.....

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Make a Difference Together: ALiAZON Supports St. Jude Children's Hospital?

ALiAZON is proud to partner with St. Jude Children's Hospital in the fight against childhood cancer. Your generous donation will help provide lifesaving treatment and hope for families facing this difficult journey. Together, we can make a difference.

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